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Cancellation Benefits

Airfare Cancellation Protection

  • Prior to Departure: The non-refundable portion of your prepaid airfare up to the amount of coverage selected on the application.
    OR
  • After Departure: The extra cost of a one-way economy airfare by the most direct route home by a regularly scheduled flight up to the amount of coverage selected on the application*. If your return is delayed more than ten days beyond the scheduled return date, this benefit is only payable upon submission of proof that the sick or injured person was admitted and confined to hospital as an in-patient for more than 48 hours.
  • The extra cost of economy air transportation to destination in the event of a missed connection due to a schedule change by a tour operator.
  • A maximum of $25 per transaction for Service Fees incurred to change a reservation. The total amount of the claim must be less than the non-refundable portion of the original booking. The invoice issued for the original booking must clearly indicate this fee would be payable in the event of a change.
  • Service Fees for travel advice or service directly related to the trip booking, when clearly indicated on the invoice at time of deposit.
  • In the event of loss of life, up to $7,500 towards the cost of transporting the deceased home to Manitoba (including costs of preparation and standard transportation container), or up to $5,000 for cremation or burial at place of death.

*To cover the cost of airfare home in the event of an unscheduled return, Air Extra must be included during purchase of Airfare Cancellation.

Holiday Cancellation Protection

  • Prior to Departure: The non-refundable portion of your prepaid transportation and land arrangements up to the amount of coverage selected on the application.
    OR
  • After Departure: The extra cost of a one-way economy airfare by the most direct route home by a regularly scheduled flight. If your return is delayed more than ten days beyond the scheduled return date, this benefit is only payable upon submission of proof that the sick or injured person was admitted and confined to hospital as an in-patient for more than 48 hours. This benefit is payable only if the holiday package covered includes a pre-paid transportation cost.
  • If you've booked a double accommodation with a travel companion who must cancel and you elect to proceed alone, you are eligible for the reimbursement of the single supplement charged up to an amount not exceeding the cancellation penalty applicable at the time the said travel companion must cancel.
  • The cost of your prepaid non-refundable unused land arrangements up to the amount of coverage selected on the application.
  • The extra cost of economy air transportation to destination in the event of a missed connection due to a schedule change by a tour operator or the delay of connecting carrier (airline, bus, train) resulting from weather conditions or mechanical failure; or delay of automobile (limousine, taxi, private automobile) resulting from a traffic accident or from an emergency police directed road closure (substantiated by a police report). This is subject to the connecting carrier or automobile being scheduled to arrive at departure point not less than three hours prior to the time scheduled for flight departure or six hours prior to the time scheduled for sailing.
  • The non-refundable unused portion of prepaid land costs up to the amount of coverage selected on the application if connecting scheduled carrier is delayed by weather conditions for a period of at least 30% of the total number of days of the covered trip and you elect not to proceed on the holiday.
  • The extra cost of economy class scheduled carrier transportation by the most direct route to join or rejoin a pre-arranged tour package by a Travel Supplier in the event that you must miss a portion of your holiday.
  • A maximum of $25 per transaction for service fees incurred to change a reservation. The total amount of the claim must be less than the non-refundable portion of the original booking. The invoice issued for the original booking must clearly indicate that this fee would be payable in the event of a change.
  • Service fees for travel advice or service directly related to the trip booking, when clearly indicated on the invoice at time of deposit.
  • In the event of loss of life, up to $7,500 towards the cost of transporting the deceased home (including costs of preparation and standard transportation container), or up to $5,000 for cremation or burial at place of death.

Conditions

  1. This cancellation coverage is valid only when the application and requisite subscription are received or are postmarked prior to any cancellation penalties becoming chargeable to you or within 72 hours of initial deposit.
  2. When a cause of cancellation occurs prior to the departure date, Manitoba Blue Cross must be notified of the details within 48 hours of the said cause of cancellation, and you must cancel the trip with the travel agency or the carrier concerned within the same 48 hours. Claims settlement will be limited to the non-refundable amounts stipulated above at the time of the cause of cancellation or within 48 hours.
  3. To substantiate a claim for non-refundable or additional costs, you must provide, where applicable, unused transportation tickets, receipts for land arrangement costs and passenger receipts for return transportation other than contracted return transportation. Also, a medical certificate must be furnished by a physician where the sickness or accident occurred stating the complete diagnosis and the exact reasons why travel was impossible.
  4. Service Fees must be included in the total non-refundable portion of the amount of coverage selected on the application.