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How to Submit a Claim

While you're away

You have access to 24-hour worldwide assistance in emergency situations. Insured travellers, physicians or hospitals should contact International Travel Assistance immediately when emergency medical situations arise.

Travel Health Benefits

In the event of illness or accident incurring loss or extra expenditure, please follow these procedures.

(In Canada)

  • Prior to commencement of treatment, you must contact the International Travel Assistance service. For persons age 55 and over failure to contact International Travel Assistance prior to receiving any treatment may invalidate coverage
  • Request or print a Travel Health Claim Form from Manitoba Blue Cross.
  • Present your original hospital and physician receipts or statements to Manitoba Health. This must be done first, as Manitoba Blue Cross cannot process claims for these services until Manitoba Health has paid their portion.
  • Upon receipt of payments from Manitoba Health, submit a copy of your receipts and Manitoba Health statements to Manitoba Blue Cross with a completed Travel Health Claim Form.
  • For other related expenses, present your original receipts directly to Manitoba Blue Cross with a completed Travel Health Claim Form.

(Outside of Canada)

Trip Cancellation Benefits

In the event of cancellation of a trip, early return, or delayed return resulting in loss or extra expenditure, please follow these procedures.

Most hospitals will bill Manitoba Blue Cross direct. Should you encounter any difficulties, call International Travel Assistance for help.